Returns
30-day returns. No fees.
Changed your mind? Unopened kits can be returned for a full refund within 30 days of delivery. We'll send a prepaid return shipping label — no out-of-pocket cost on either side. No restocking fees, no fine print.
How to return
- 01Email hello@precutwindowtintkits.com with the subject "Return — [order number]"
- 02We email you a prepaid USPS or UPS return label within one business day
- 03Tape the label on the original (sealed) box and drop it at any USPS or UPS location
- 04We process the refund within one business day of receiving the return. Stripe credits your card 5–10 business days after that.
Why we don't accept opened kits
Once a precut kit is opened, the protective liner is exposed and the film accumulates dust and oils that make it unfit for resale. We can't put a used-once kit back on the shelf, and charging you a "restocking fee" to refund part of it would be dishonest. So our policy is the clean version: unopened gets a full refund, opened doesn't.
The two exceptions: if the film is defective, that's a warranty claim and we replace it free without requiring you to return anything. If the kit was damaged in transit, we ship a replacement same-day without requiring a return.
Returns FAQ
What's your return policy?
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30 days from delivery for unopened kits. Full refund to the original payment method. Free return shipping (we'll send a prepaid label). If you opened the kit but haven't installed it, contact us anyway — we work most things out.
Why no returns on opened kits?
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Once a precut kit is opened, the protective liner is exposed and the film accumulates dust and oils that make it unfit for resale. We can't put a used-once kit back on the shelf, and we'd rather be honest about that than charge a restocking fee. If the kit is defective or damaged in transit, that's a warranty claim — we ship a replacement free, no return required.
What if I bought the wrong vehicle kit?
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If the box is still sealed, just send it back within 30 days and we'll refund + ship the correct kit. If you opened it before realizing — email us. We've often shipped the right kit at our cost as a one-time courtesy for first-time customers.
How long does my refund take?
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We refund within 1 business day of receiving the returned kit at our Texas warehouse. Stripe processes the refund to your original card within 5–10 business days after that. So total: 1–2 weeks end to end.
Do you charge restocking fees?
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No. Some tint sellers charge 15–25% restocking. We don't. A full refund means the full amount you paid back to your card.
How do I start a return?
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Email hello@precutwindowtintkits.com with your order number and "Return" in the subject. We'll email a prepaid return shipping label within one business day. Drop the unopened box at any USPS or UPS location — no extra cost to you.
What if the kit was damaged in shipping?
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Don't return it. Email a photo of the damaged box and we'll ship a replacement same-day at our cost. Keep the damaged kit for parts or recycle it.
Need to start a return?
Email us and we'll send a prepaid label within one business day.
Start a return →